Refund Policy

Refund Policy

Last updated: January 2025

At TanmayiSoft, we are committed to delivering quality work and ensuring client satisfaction. Please read our refund policy carefully before engaging our services.

Advance Payment

The 50% advance payment collected before project start is non-refundable once work has commenced. This covers the initial work including discovery, design concepts, and development setup.

Eligible Refund Scenarios

• Project not started: If you cancel before any work has begun, the advance amount will be refunded in full within 7 business days.
• TanmayiSoft unable to deliver: If we are unable to fulfil the agreed project scope through no fault of the client, a proportionate refund will be issued.
• Duplicate payment: Any accidental duplicate payments will be refunded in full within 3–5 business days.

Non-Refundable Scenarios

• Change of mind after work has commenced
• Delays caused by client not providing required content, feedback, or access
• Dissatisfaction with design that was approved by the client
• Third-party services (domain, hosting, payment gateway fees) already paid on behalf of client

Refund Process

To request a refund, email us at info@tanmayisoft.in with your project details and reason for the request. We will review and respond within 3 business days. Approved refunds are processed within 7–10 business days to your original payment method.

Contact

For refund queries: info@tanmayisoft.in | +91 7000959676